Terms of cooperation
The following terms and conditions govern your access to and use of the Hotgear platform, including any content, functionality and services offered on or through Hotgear.eu (the “Site”).
World of Warcraft™ and Blizzard Entertainment™ are registered trademarks of Blizzard Entertainment inc. in the United States and/or other countries. These terms and all related materials, logos, and images are copyright © Blizzard Entertainment. Hotgear.eu is in no way associated with or endorsed by Blizzard Entertainment™. Hotgear.eu is not selling wow ingame items, only offers for you different services and also it increases your ingame skill and gifting you ingame items.
Hotgear.eu is a website containing information about the Goods and the Seller that allows choosing, ordering and (or) purchasing the Goods.
The Seller – Hotgear.eu undertakes to:
Change the rules of using the website and the website content. (Changes come into force since the moment of publishing a new revision of the Agree-ment at the Website).
Keep the Customer and his data confidential.
Avoid changing prices during order fulfilment.
Provide information during order fulfilment (service status) and inform about any changes in service fulfilment or about unforeseen circumstances.
Offer a customer to read the website rules to avoid any problems in the future.
The Client (Customer) undertakes to:
Provide full payment of the services ordered at website Hotgear.eu, for their ful-filment.
Avoid preventing the performers from fulfilling an ordered service. (Avoid entering a game beforehand, without warning or agreement upon the time).
Provide complete information requested by operators for order fulfillment (Character name, server, current rating, etc.), and payment information (full name, data of the credit card used for payment) as well.
Settle all conflict situations by referring to the rules of this website. (In case of a dis-pute, a customer is obliged to apply to the support service; you can find its contact data at a website that provides consultations prior to effecting payment).
The Client has the right to:
Follow order fulfilment (for example, via Twich translation).
Request money refund in strict compliance with the website rules
All legally significant notices and messages under the agreement are sent by Site and the client to each other, as a general rule, by electronic documents transmitted through communication channels, which allow establishing reliably that the document originates from the party of the contract, including information exchange using the Internet (by email).
If necessary, the parties also interact in writing by means of a postal service, using courier services for the delivery of correspondence or by handing them personally, by telephone, by telegrams, etc.
Interaction through electronic documents involves sending, receiving and storing legally significant and other information in electronic form using e-mail.
All correspondence by means of electronic documents can be used as an unconditional confirmation of certain actual circumstances connected with the performance of the contract.
The e-mail address of the client (e-mail) specified by them at registration, as well as the e-mail address of the Site (e-mail) specified in the requisites of this offer, is considered to be the main channels of interaction under the agreement.
Printed documents from the designated mailboxes, including attachments to them, have the force of properly executed written documents in the absence of the latter.
In the event of a contradiction between a properly executed written document and a document printed out from e-mail, preference is given to a properly executed written document.
Each party is obliged to check every day all the folders, including the SPAM folder, of its electronic mailbox, which is considered the main channel of interaction under the contract, in order to receive messages and materials from the other party.
Any message sent to designated e-mail addresses is deemed to be delivered on the day it was sent.
Risks of non-receipt of messages and materials by e-mail or untimely receipt of messages due to unchecked or poor-quality verification of the e-mail box, any risks associated with problems in its work lie with the party that indicated such a box as its main channel of cooperation under the contract.
The risk of erroneous sending of a message on behalf of or from the address of the sending party rests with the sender-side that designated such a box as its own. A party may not invoke the invalidity or illegitimacy of a message sent from its e-mail address unless the sent message was directly and unequivocally disavowed by the sender within 24 hours from the date of sending.
Full or partial assignment of the right of claim by the client under the contract is not allowed under any conditions.
Circumstances of force majeure
Site and the client are exempt from any responsibility for partial or complete failure to fulfill their obligations arising from the contract if their performance is prevented by extraordinary and insurmountable circumstances.
Under the circumstances of force majeure are deemed, in particular: death/liquidation of the party, earthquakes, fires, floods, other natural disasters, epidemics, accidents, explosions, military actions, as well as legislative changes that entailed the impossibility of fulfilling obligations under the contract.
In case of occurrence of force majeure circumstances for the party to the contract, such a party is obliged to notify the other party immediately after the occurrence of such circumstances. The term of performance of obligations under the contract is prolonged for the period of force majeure circumstances.